Rootva

Website: https://www.rootva.com⁠
Support Email: rootvaoffiicial@gmail.com

1. Introduction

Welcome to Rootva
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our Android mobile application available on the Google Play Store.
By accessing or using our application, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:
2.1 Personal Identification Information

Full Name
Mobile Phone Number
Email Address
Profile Photo

2.2 Location Information

Approximate or precise location data (if permission is granted)

2.3 Device & Technical Information

Device type
Operating system version
IP address
App usage statistics
Log data for security and analytics purposes

3. How We Use Your Information

We use collected information for the following purposes:
To create and manage user accounts
To verify user identity
To operate and maintain business services
To process withdrawals and payments
To communicate important notices and updates
To prevent fraud, abuse, or illegal activities
To improve app performance and user experience

4. Payment & Withdrawal Policy

Users may request withdrawals only when the balance reaches a minimum of 250 BDT.
All withdrawal requests are manually reviewed and processed by our team.
We do not use any automatic payment processing system.
Payments may be completed via the following Mobile Financial Services (MFS) providers:
bKash
Nagad
Rocket
Upay
We are not responsible for delays or issues caused by third-party payment providers.

5. Data Sharing & Disclosure

We do NOT sell, rent, or trade user personal information.
However, we may disclose information in the following cases:
To comply with legal obligations or government requests
To protect company rights and prevent fraud
To facilitate payment processing through authorized MFS providers
To enforce our Terms & Conditions

6. Data Retention

We retain user data for as long as the account remains active or as required to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

7. Data Security

We implement appropriate technical and administrative security measures to protect personal information.
However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

9. Account Deletion Policy

Currently, the app does not provide a direct in-app account deletion option.
Users who wish to request account removal may contact us at:
📧 rootvaoffiicial@gmail.com
We reserve the right to retain certain data where legally required.

10. Policy Updates

Rootva  reserves the right to update or modify this Privacy Policy at any time.
Changes will become effective immediately upon publication inside the app or on our website.
Users are encouraged to review this Privacy Policy periodically.
11. User Consent
By using the application, you:
Consent to the collection and use of your information
Confirm that the information provided is accurate
Agree to our Privacy Policy and related policies
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Rootva
Website: https://www.rootva.com⁠�
Email: rootvaoffiicial@gmail.com